Returns & Refunds
We are working hard to keep everything running smoothly but please be aware that some deliveries may be delayed dependent on the delivery service and where the order is being shipped to. To try and help we have extended our Returns policy to 30 days and will be happy to answer any queries at all if you get in contact with our customer services team at customerservices@ouraboost.com
Returns Terms and Conditions
At Oura Boost, your satisfaction matters. We stand behind the quality of our products and want to ensure you feel confident shopping with us.
Returns
We accept returns within 14 days of delivery — but only if the item you received is not as described (wrong color, incorrect product, missing parts, etc.).
To be eligible for a return:
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The product must be unused and in original packaging
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You must contact us within 14 days of receiving the item
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Please include a clear photo of the issue when reaching out
If approved, we’ll issue a refund to your original payment method.
Exchanges
If your item arrives damaged or defective, we’ll gladly send you a free replacement.
To request an exchange:
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Contact us within 7 days of receiving the damaged item
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Include photos of the damage for verification
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Once approved, we’ll ship a replacement at no additional cost